We hope that you are satisfied with your purchase. However, we understand that there may be occasions when you need to return or exchange an item.
Returns If you are not entirely satisfied with your purchase, we're here to help. You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. Please provide us with the original order number and reason for return. Shipping fees for returned items will be the responsibility of the customer. Once we receive your item, we will initiate a refund to your credit card (or original method of payment).
Exchanges
If you received a damaged or defective item or received the wrong item, we will exchange it for you. Please provide us with the original order number and a photo of the damaged/defective/wrong item.
Non-returnable items
Please note that some items are not eligible for return or exchange. These include:
Contact us If you have any questions or concerns about our return and exchange policy, please do not hesitate to contact us at info@revivedartisan.com.au
We are committed to providing you with exceptional customer service and will do our best to resolve any issues you may have.
